Conditions

 

We advise anyone renting equipment to familiarise themselves with our rental rules and guidelines.

Please also read the rental agreement available in PDF via the link at the bottom of the page. It is provided for you to complete on arrival.

 


Generelle vilkår for utleie

BOOKING AND PAYMENT

Book via email (post@kanalcamping.no) or use the contact form on our website. We need your name, address, phone number and email address to complete a booking.

Payment is due on arrival when the meeting point is Telemark Kanalcamping

Pay in advance via invoice sent by email if equipment delivery is not at Telemark Kanalcamping (and you are not going to Telemark Kanalcamping before hand).

CANCELLATION AND CHANGES TO THE BOOKING

Cancellation and changes to the booking is free of charge up to 3 days before the rental period is due to commence. For example, if you had booked planning to arrive on Friday, it must be cancelled no later than the prior Tuesday.

 In the event of cancellation or changes less than 3 days before the rental period is due to commence, 50% of the rental fee is due and will be invoiced. Additional equipment or transport is not invoiced (except for minibus costs).

Where the booking is made less than 3 days before the rental period is due to commence, the same cancellation policy applies.

Cancellation must be made in writing via email (post@kanalcamping.no) or text (+47 91 57 54 21).

EARLY RETURN AND DROP-IN

No refund is given if rental equipment is returned earlier than agreed.

Drop-in

During the campsites opening hours it is possible to rent equipment on a drop-in basis. There is no guarantee that we have available equipment, but feel free to call us in advance on the day.

Return

Rental equipment must be returned at reception no later than 30 minutes before closing time on the day it is due, unless otherwise agreed in advance.

LATE RETURN

If necessary to extend the rental period during the rental period, it must be agreed and approved by Telemark Kanalcamping. If the delay has not been agreed and approved, and entails a loss of rental time and/or subsequent expenses for the third party (extra accommodation, transport, etc.), such expenses may be invoiced to the person returning equipment late.

Equipment

Telemark Kanalcamping rent out equipment which is in good condition. The person renting the equipment is responsible for checking that the equipment provided is complete and, as far as possible, testing the equipments functionalities before use. Any errors must be communicated immediately or at the first opportunity if you are on a excursion.

Damages and losses

The person renting the equipment is responsible for the equipment from when it is collected until it is returned.

You are not covered by any insurance held by the rental outlet. Check whether your insurance applies in the event of damage or loss of rented equipment.

In the event of damage beyond normal wear and tear, theft or through transporting with your car or trailer, the person renting the equipment is responsible for all costs associated with replacing or repairing equipment.

 

Gå til våre transport villkår og priser

Special conditions apply to paddle equipment and bicycles

Canoe, kayak, SUP board
  • Everyone who rents paddle equipment must read and agree to our terms and conditions and must have read the safety information guide.
  • You must be over the age of 16 or have a person responsible for the rental agreement with you who is fit and able to swim.
  • Everyone must wear a life jacket during paddling.
  • All paddling and use of our equipment is at your own risk.
  • The person renting equipment is required to provide information about the planned paddle route/area.
  • If you are 190 cm or taller, it is possible that our kayaks have cockpits which are a bit too small for you. Please contact us if you have any queries concerning this.
    Delivery
    • Delivery is during reception opening hours unless otherwise agreed.
    • Familiarise yourself with the equipment and provide feedback about any defects.
    • Please show up on time if you have booked transfers, see our transport page (link).
    • If you are transporting our equipment with your own car/trailer, remember that you are responsible for damage caused by poor securing and improper handling during transport.
      Return
      • Equipment must be returned to the reception no later than 30 minutes before closing time on the agreed day, unless otherwise agreed.
      • Equipment must be returned in a clean condition unless cleaning the equipment is  purchased as an additional service (NOK 100,- per boat).
      • The equipment must be checked and signed in by Telemark Kanalcamping.
        Contract
        • Feel free to read our contract before arrival. The contract is provided and completed at the time of equipment collection.

        Bicycle

        • You must be over the age of 16 or bring a responsible person with you to be able to rent equipment.
        • Cycling and the use of our equipment are at your own risk.
        • We recommend wearing a helmet. Helmets are included in the rental price.
        • You must know and comply with the traffic rules that apply where you cycle.
          Delivery
          • Delivery is during reception opening hours unless otherwise agreed.
          • Familiarise yourself with gears and brakes and feel free to give feedback as to any shortcomings.
          • Please be punctual if you have booked transfers, see our transport page (link).
          • If you are transporting our equipment with your own car/trailer, remember that you are responsible for damage caused by poor securing and improper handling during transport.
            Return
            • Equipment must be returned to the reception no later than 30 minutes before closing time on the agreed day, unless otherwise agreed.
            • The equipment must be checked, signed in and approved by Telemark Kanalcamping.
              Contract
              • Feel free to read our contract before arrival. The contract is provided and completed at the time of equipment collection.


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